Contact us today.

Get in touch with us today to discover how you can keep your customers coming back for more.

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Brand Experience

Australia and all over the world.

Strategy at heart

Captivate your customers before your competitor does. Let's talk!

Vivid Engagement Pty Ltd

Building 1, 30 Chancellor Village Boulevard, Sippy Downs, QLD Australia 4556

Contact

Ph: 1300 903 974

International: +61 7 3472 7570

Email: info@vividengagement.com

Legal

Privacy Policy

Terms of Service

A down to earth loyalty marketing and consulting agency specialising in customer engagement and digital transformation in Australia.

© 2024 Vivid Engagement Pty Ltd. All Rights Reserved.

Contact us Today!

Get in touch with us today to discover how you can keep your customers coming back for more.

Who we are

We are passionate about customer engagement and digital strategy for big brands & business.

At Vivid Engagement, we are a down to earth company founded by husband and wife, Paul and Kylie Malcolm. Both have spent many years working across Australia, Asia, Europe and America, providing global expertise and knowledge to the local Australian markets.

Paul Malcolm

Founder, CEO

Head of Customer Engagement, Loyalty & Strategy

Paul is a leading international customer engagement and loyalty consultant with over 25 years of experience.

He creates a distinct vision and best of breed programs, combining loyalty mechanics and engagement techniques, with continually evolving technology, to deliver solutions best suited for your brand.

Paul has launched and run loyalty businesses in Australia, Asia, Europe, Africa, The Americas and managed numerous programs - from winning clients, designing programs and providing engagement strategy, and managing functional delivery teams across multiple continents, providing leadership and direction across every step of the journey.

He is passionate about Loyalty and successful programs while keeping abreast of the latest trends and technologies in the niche but dynamic space.

Kylie Malcolm

Co-Founder

Head of Website Design, Hosting & Technology

Kylie has almost 14 years experience in website design and 18 years working in the digital space alongside technology, sales and strategy. Her passion is in creating designs geared toward a seamless user experience for optimal conversion.

Kylie has a knack for weaving design, technology and strategy together, ensuring our clients are always winning when it comes to the process and visual elements of a user journey.

She is also the mastermind behind our website hosting company, Template Websites, giving small business a leg up in the digital space.

Brand experience

Australia and all over the world.

Brand Experience

Australia and all over the world.

Vivid Engagement's Manifesto

The foundations of everything we do

Engagement: Dialogue, Not Monologue.

Today, marketing isn’t just a message, it’s a conversation. Engagement is the bridge between brands and people, where real connections are built and nurtured. And with those connections comes the foundation for loyalty.

Create Experiences, Not Ads.

Engagement is immersive. It’s not about pushing ads but creating memorable experiences that resonate with your audience. When people feel part of an engagement experience, they’ll return for more.

Empower Action.

Engagement without action fades. Encourage your audience to take action - whether it’s sharing, commenting, or becoming part of a movement. When people act on your brand’s behalf, they are more likely to stay loyal and invite others to join.

Our clients are our partners.

Your goals are our goals, your success our success. We collaborate closely, building long-term relationships rooted in trust, understanding, and shared vision. We are committed to delivering measurable impact through engagement that resonates.

There’s No Finish Line. Only Momentum.

In engagement, the game never ends. Every interaction, every comment, every experience we create is a step forward, pushing the conversation, the relationship, and the brand further.


Strategy at heart

Captivate your customers before your competitor does. Let's talk!

Strategy at heart

Captivate your customers before your competitor does. Let's talk!

Vivid Engagement Pty Ltd

Building 1, 30 Chancellor Village Boulevard, Sippy Downs, QLD Australia 4556

Contact

Ph: 1300 903 974

International: +61 7 3472 7570

Email: info@vividengagement.com

Legal

Privacy Policy

Terms of Service

A down to earth loyalty marketing and consulting agency specialising in customer engagement and digital transformation in Australia.

© 2024 Vivid Engagement Pty Ltd. All Rights Reserved.