You Spend A Lot Of Money Trying To Find New Customers.
It's Our Job To Make Sure They Keep Coming Back.
Inspiring customer Loyalty and building lasting relationships, at Vivid Engagement, we specialise in delivering Customer Engagement and Loyalty Marketing Solutions.
We strive to bring valuable connections to the most important people in the world:
You. Your customers. And your team.
Vivid Engagement specialises in cutting-edge Customer Engagement and Loyalty practices to deliver compelling experiences for your customers.
Our unique approach combining creative and data-driven methods is designed to develop a two-way relationship with customers to inspire engagement and a deeper bond that drives profitability.
Hands-on Experience In All Corners Of The World
Paul Malcolm, the founder behind Vivid has provided Customer Engagement, Technology, and Loyalty Consulting Services to some fantastic businesses, from well-known corporate brands to exciting new startups. Using cutting edge customer journey strategies to get you the edge you need, we’re ready to partner with you.
Our Customer Engagement & Loyalty Consulting Services
Captivate Your Customers With A Customised Journey
We meet you where you are currently at with your Loyalty Program and Customer Engagement process by offering four core service areas. Through a full suite of tools and creative insights, we design a Loyalty and Engagement program perfect for your brand, whether you are just growing a loyal customer base or need to re-engage and improve your current relationships.
’to form an idea of; imagine or conceive’
- Engagement Strategy
- Program Design
- Technology Infrastructure
'to bring something into existence’
- Partner Relationships
- Insights & Analytics
- Customer Journeys
’to be in effect’
- Program Launch
- Staff Training
- Loyalty Management Operations
’to introduce changes and new ideas’
- Program Reviews
- Emotional Connections
- Blockchain Technologies