Contact Us

Captivate Your Customers Before Your Competitor Does.

Find out how with Vivid Engagement.

Start Creating Loyal Customers With A Customised Strategy


Phone: +61 (0)2 8091 7152

Hong Kong

Phone + 852 8190 5152

Invalid Email
Invalid Number

About The Founder

Paul Malcolm Customer Engagement Loyalty Expert

Paul Malcolm, CEO & Founder

Paul is a leading international Loyalty and Engagement Consultant with over 25 years of experience. 

He creates a distinct vision and best of breed programs, combining techniques of engagement and loyalty mechanics with constantly evolving technology, to deliver solutions best suited for your brand.

Paul has launched and run loyalty businesses in Asia and Europe and managed numerous programs – from winning clients, designing programs and providing engagement strategy, managing functional delivery teams across multiple continents, providing leadership and direction across every step of the journey.

He is passionate about Loyalty and successful programs while keeping abreast of the latest trends and technologies in the niche but dynamic space.