WHO ARE WE?
Passionate about loyalty & digital transformation for big brands
Vivid is the culmination of over 25 years of data-driven marketing and advertising experience, with 15+ years of focus on customer engagement and loyalty.
Our CEO Paul Malcolm, spent many years working across Australia, Asia, Europe, and The Americas, designing and implementing large enterprise and small startup customer engagement and loyalty programs.
As a result, Vivid was created to provide the loyalty consulting and strategic leadership that big brands and businesses needed. Now, based out of Brisbane, Australia, Vivid is armed to bring all that knowledge to you to drive customer engagement like never before.
We provide the expertise and knowledge necessary to evaluate your current loyalty or customer ecosystem and infrastructure to then partner you with the best strategy, loyalty technology best practices for your success.
We Provide the Best Customer Engagement and Loyalty strategies, Programs, and Execution for your Brand.
With this in mind, our expertise and best-in-class strategies ensure that you have the right program structure, the right engagement strategy, the right commercials, and of course, the right technology, backing your customer loyalty initiatives throughout the world.
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